The Skin Lounge
Founder and Skin Health Therapist Louise Thomas-Minns offers in-person treatments along with a team of highly qualified skin therapists, at her beautiful Skin Lounge located in Norwich, UK. Her incredible treatments take a unique approach to skin health perfectly designed to help you get the best out of your skin.
Louise, with over 26 years of experience, developed her exclusive 3D philosophy to incorporate a scientific, nutritional, and holistic approach. Her passion is around educating you about your skin care needs.
join our rewards scheme
As a valued client we want to thank and reward you.
For every £1 you spend with us on treatments, retail or gift card purchases you will receive 1 point via our skin lounge client software so we can keep track of your points and rewards securely in house.
- We are delighted to introduce more value to both the signature and Super facials. With two new professional skin care ranges (Skin Better Science and Excuvience Pro) as well as a choice of one of three skin tech treatments for the signature and two of three for the Super. We will decide with you on the day if that’s from LED light therapy, Radio frequency or our new micro current gloves.
- When you have 300 points you will receive a Louise Thomas Skin Care tote bag with a gorgeous selection of skin care samples.
- When you have 1000 points you will unlock a 5% discount code off Louise Thomas Skin Care (when purchased directly from us via the skin lounge or this website only).
- You will receive skin care sample/s with every retail purchase.
- Priority invitations to events.
- A subscription to ‘The Edit’ Louise’s fortnightly E-curation of skin health tips, advice, news and her favourite things as well as regular updates from Mary in ‘From the skin lounge’
- The introduction (to be announced) of a regular ‘Skin Health Support Group’.
This 90 minute facial is the original treatment which has been developed and refined by Celebrity Skin Health Therapist Louise Thomas-Minns over the last decade. This is where we recommend you start your journey with us. Working on and incorporating our ‘3D’ skin health assessment, this follows our bespoke philosophy of partnering you to skin health and incorporates deep cleansing methods, mask therapy, together with 1 of 3 specialised technologies depending on your individual requirment that include Dermalux® LED Phototherapy, Radio-Frequency to tighten, or Microcurrent, and up to 3 types of massage therapy, including our unique ‘wake up’ massage. A complimentary brow tidy is also included. The result? Clearer, brighter, firmer skin.
WITH LOUISE £120
WITH MARY £107
Enjoy 120 minutes of pure indulgence for your skin. This facial has been developed by Louise to take your skin to the next level! Combining ultra sonic technology to gently peel the skin and perform extractions, together with a combination of 2 of 3 specialised technologies depending on your individual requirments that include Dermalux® LED Phototherapy, Radio-Frequency to tighten and/or Microcurrent, as well as sculpting massage techniques and skin specific reflexology, Louise’s Super Facial promises a non stop, indulgent skin health treatment not to be missed.
WITH LOUISE £170
WITH MARY £150
This 45 minute facial is not express but intensive! It may take less time but it still delivers results. This treatment is ideal as an extra boost for your skin between our Signature Facial or as a quick pre-event pick-me-up! May include 1 of 3 specialised technologies depending on your individual requirments that include Dermalux® LED Phototherapy, Radio-Frequency to tighten or Microcurrent.
WITH LOUISE £85
WITH MARY £70
A peel is a professional treatment that can lead to visibly improved skin appearance.
We select the appropriate peel system according to your skin concerns and your lifestyle! These peel systems can target: Dull complexion, Uneven skin tone, Skin ageing, Pigmentation marks and Blemishes.
Please note: A course is advised and will be created to cater for the individual. Please enquire for more details or book in for a 3D skin health assessment.
We will now be offering:
EXUVIANCE VITAMIN A RADIANCE PEEL @ £100 PER PEEL
SKIN BETTER SCIENCE ALPHARET PEEL @ £85 PER PEEL
The 3D Skin Health Assessment has been developed by Celebrity Skin Health Therapist Louise Thomas-Minns to ensure you get the results you want for your skin. It encompasses our full 3D approach to skin care – science, nutrition and holistic – to formulate a bespoke treatment plan, perfectly designed to get the best out of your skin.
The assessment is also available via Skype or Apple face time. Please contact us for details.
WITH LOUISE £65
WITH MARY £55
To conduct our micro-needling treatment, we use the Raffine Pen. This is a medical grade skincare device that stimulates the body’s innate ability to produce new collagen for the formation of healthier, more youthful skin. It can improve the appearance of fine lines and wrinkles, acne scars, stretch marks, hyperpigmentation, and more. Raffine Pen works by speeding up the rate at which skin repairs itself by opening microscopic channels that allow cosmetic products to penetrate deeper into the skin. We utilise sterile serums to provide meso-therapy which is where these active ingredients are driven into the skin as a result if those channels being created. Finishing with a sterile sheet mask & some Dermalux light therapy, this treatment takes up to 75 minutes to complete.
Current Special Offer – Book a course of 3 (1 to be taken every 6 weeks) together with 3 x 30 minute Dermalux® Facials and pay £800, saving £157!
PER TREATMENT £254
COURSE OF 3 PLUS 3 X 30 MIN DERMALUX FACIALS® £800
Dermalux® LED Phototherapy is a multi-award winning treatment that harnesses the power of pure light to naturally stimulate skin rejuvenation and resolve problem skin conditions. Utilising the latest generation Light Emitting Diode (LED) technology, Dermalux® is clinically proven and effective for a wide range of skin concerns; to reduce the visible signs of ageing, pigmentation and environmental damage and resolve inflammatory skin conditions such as Acne, Rosacea, Psoriasis and Eczema. Harnessing the clinically proven results of Red, Blue and near infrared light these treatments can be taken as a course 2-3 times per week or added to our facials as a supplement.
COURSE OF 7 X 30MIN (INCLUDING 1 FREE) @ £210
COURSE OF 13 X 30MIN (INCLUDING 1 FREE) @ £420
Combining radio-frequency, vacuum suction & light therapy this treatment works to stimulate your own collagen production and increase oxygen within the skin. It improves cell regeneration for immediate and long lasting lifting, tightening and plumping effects for the face and neck. The technique induces tissue remodelling and also aids lymphatic drainage.
FULL FACE 45 MINUTE FACIAL INCORPORATING LOUISE’S UNIQUE APPROACH £85
COURSE OF 8 X 45 MINUTE FULL FACE TREATMENTS TO BE TAKEN 1 PER WEEK £595
Brow Reshape: Waxed and tweezed to perfection for when brows are unruly
EYE BROW RESHAPE: £10
Lash Tint*: Add colour and definition to your lashes
EYE LASH TINT*: £23
Brow Tint*: Add colour and definition to your brows
EYE BROW TINT*: £10
Lash and Brow Tint*:
EYE LASH AND BROW TINT*: £29
*Test patch required 48 hours before appointment.
What to expect
Our series of signature facials and supplementary therapies use only products which have been hand-picked by Celebrity Skin Health Therapist Louise, to bring you the best in ingredient technology.
And our flagship boutique Skin Lounge in the golden triangle area of Norwich offers luxurious and relaxing surroundings for all our clients.
Please note Louise is currently not accepting any new clients in the Norwich skin lounge until further notice. Alternatively, you can book with our highly qualified skin therapists in Norwich. You can also book a Virtual 3D Skin Health Assessment.
Contact the skin lounge
22 Unthank Road,
Norfolk NR2 2RA
Bookings (Norwich): 01603 633633
By appointment only: Monday - Saturday. We also offer late nights. We currently have a waitlist. Please contact us for current details of the time scale.
You can access our allocated parking space via the black gate at the Earlham Road side of the building. Please note this is first come first served & cant be guaranteed Monday-Friday. You can also find parking in 2 hour bays on Clarendon & Neville St & we are a short walk from Chapelfied & St Giles car parks
CONSULTATION – We are dedicated to helping clients achieve their skincare goals. Towards that end, we always offers a complimentary 15 minute consultation at our skin bar to better understand each individual’s skincare needs. Based on a private skin analysis and conversation, both the client and ourselves will design a treatment plan that will best meet the expectations of the client.
CANCELLATIONS – Your scheduled appointment is reserved exclusively for you. Should you need to cancel or reschedule your appointment, please notify us at least 48 hours in advance to avoid a charge for 50% of treatment scheduled. All services re-scheduled or cancelled on same day of appointment or missed without notice will be charged at 100% of treatment price.
It is our policy to take a 50% booking fee at the time of taking your booking. This will be deducted from your treatment. We thank you for your support in this.
Please do…..Turn off mobile phones and devices including smart watches. This is your time to relax
GIFT CARDS – Gift cards are valid for a 6 month period only. They are for use on treatments only and are non transferrable
VALUABLES – We are not responsible for lost or stolen items and encourage you to leave valuables at home.
All prices are subject to change without notice.
We reserve the right to refuse services at our discretion.
Our mission is to provide you with outstanding service and help you achieve your skin care goals.
To achieve our mission, we want to show you personalised services. products and promotions, we think you’ll be interested in based, on information we collect from you and third parties. We only use that information where we have a proper legal basis for doing so.
We wrote this policy to help you understand what information we collect, how we use it and what choices you have about it. We’ve tried our best to explain things in a simple and clear way but if you have any questions, please contact us.
We collect information in a few different
1. When you give it to us or give us permission to obtain it
When you sign up for our mailing list or buy our products or service, you give us certain information voluntarily. This includes your name, email address, and any other information you choose to give us. If you buy something, we collect payment information, contact information (address and phone number) and details of what you bought. If you buy something for someone else, we collect their delivery details and contact information.
If you link accounts from other third party services, we also get information from those accounts. The information we get from those services depends on your settings and their privacy policies, so please check what those are.
2. We also get technical information when you visit our website
Whenever you use our website, certain information gets created and logged automatically. Here are some of the types of information we collect:
o Log data. Our servers record information (“log data”), including information that your browser automatically sends whenever you visit a website, or that your mobile app automatically sends when you’re using it. This log data includes your Internet Protocol address, how you used our website, cookie data and device data.
3. When you apply to work for us
We may ask for personal data and sensitive personal data from you to assess your suitability for our jobs. This data will include your name, address, e-mail address, telephone number, work and education history. We will collect sensitive personal data such as your ethnic origin only for the purposes required by law.
What we do with the info we collect:
We use this data to make decisions to improve our products and services and send you promotional offers based on what we think you will like or have bought. We a have a legitimate interest to maintain our relationship with you, and protect your data.
How we store your information:
We take the security of your personal information seriously. When you submit your credit card details to us, we use Stripe and Paypal encryption technology to guard your information. In addition, we have security procedures in place to protect our paper based systems and computerised databases from loss and misuse. Where a password is required to access certain areas of our digital platforms, you are responsible for keeping your password secure and confidential.
How long we keep your information:
We keep your information only so long as we need it to provide a valuable service to you. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we’ll either remove it from our systems or depersonalize it so that we can’t identify you.
You have certain rights in relation to the information that we have about you described below.
o You can request to access the information we hold about you. We’ll usually share this with you within 30 days of you asking us for it.
o You can ask us to correct your information or delete it, if you are unable to do it yourself.
o You can ask us to stop using your information, and opt out of receiving our newsletters or marketing messages and object to us having the information you provided to us sent to another organisation, where we hold this information with your consent or for the performance of a contract with you, where it’s technically feasible.
How we make changes to this policy:
We aim to meet high standards and so our policies are constantly under review. From time to time we may change this privacy notice. We recommend that you check this page periodically to review the latest version.
Making a complaint
Deb d says
"A revelation in skincare! Thank you to Louise for transforming my outlook & regime & face!!"
"I’ve been seeing Louise for 6 months for a monthly facial and my skin has never been better; I’ve seen a huge improvement in skin tone so my skin looks radiant. I’m glad I’ve stayed the course and followed Louise’s advice. Plus it’s a heavenly de-stressing experience!"
"Thank you very much for my skin consultation and facial last week. I feel like I’ve finally found someone who understands my skin and can help me with it. The facial was extremely relaxing and I came away feeling confident we can improve the condition of my skin!"
"The Skin Lounge is a haven of nature and the treatment is always so agreeable and relaxing. As Louise proceeds with the treatment she explains what she is doing and the function of the products she is applying and afterwards my skin looks healthy and I feel I look years younger! Thank you Louise"
"I was asked recently by a friend whether I had had fillers as I was looking glowing & healthy – “No!” I replied “I’ve been having facials from Louise!”. I can’t recommend you highly enough!"
"Louise is amazing and her facials are just fabulous. She is oozing with enthusiasm and is the best skin consultant I have ever been to!"