The Best Skincare Routine for Sensitive & Reactive Skin, According to a Skin Therapist

As the founder of Louise Thomas Skincare, I often hear from clients and therapists that sensitive and reactive skin can feel like a constant battle.
"What's the best skincare routine for sensitive skin?"
After 30 years as a clinical skin therapist, I developed our range with one principle in mind: results-driven skincare that supports the skin barrier while remaining gentle.
A clinically-led routine is simple, but incredibly effective when each step is chosen with care:
- Cleanse – Start with The Cleanser, our gentle, hydrating formula. It removes impurities without stripping essential oils, ensuring the skin remains balanced and comfortable.
- Treat – For those with reactive or irritated skin, I recommend Soothe & Calm Serum. Packed with botanical actives, it helps to reduce redness and support the barrier, making your skin more resilient.
- Moisturise – The Hydrator seals in moisture, strengthening the skin barrier and leaving the skin soft, plump, and comfortable.
- Targeted care – Our Healthy Ageing Serum can be incorporated for clients concerned with early signs of ageing, helping to boost firmness and elasticity while remaining suitable for sensitive skin.
This routine has been designed for anyone whose skin reacts easily - whether that's persistent redness, tightness after cleansing, or a barrier that feels constantly compromised. It's particularly well-suited to redness-prone and rosacea-prone skin, where overly active or fragrance-heavy products can trigger flare-ups rather than calm them.
If you're navigating perimenopausal or menopausal skin changes - where oestrogen loss often leads to increased sensitivity, dryness, and reactivity - this gentle, barrier-focused approach gives your skin the support it needs without overwhelming it. It's also ideal for anyone who has over-exfoliated, experienced a reaction to a previous product, or simply wants to press reset and rebuild a stronger, calmer complexion.
At the heart of every step are barrier-supporting ingredients chosen to reduce inflammation, restore hydration, and make skin more resilient over time - because reactive skin doesn't need more actives, it needs the right ones.
By focusing on these steps, the routine not only supports skin health, but also prepares the skin for any treatments, professional or at-home. For sensitive, reactive, or ageing skin, the right combination of gentle cleansing, hydration, and barrier support is key - and that’s exactly what our range delivers.















